Service was excellent. Dependable and honest. Service technician was running late but called to let me know. He then showed up right when he said he would. Most service/maintenance companies I've dealt with never call to say they are running late. I will definitely be a return customer.
I woke up in the morning and had no heat. Called and was advised they could be there and what time. They called when they were on their way. Trouble shot the problem and got it fixed promptly. Very knowledgeable and courteous and friendly. They did a great job and in no time I had heat. I would highly recommend them.
These guys worked on my furnace at my home in Meridian, ID. They corrected the issues the first time. Extremely knowledgeable and I was very impressed with their housekeeping. They did a great job and I will definitely use them again.
Not only was the service great and affordable but the employees were exceptional as well. Down to earth and very professional. The owner made sure that we had his cell number just in case anything went wrong so we could reach him personally and he could come readdress the problem. Talk about customer service!
John did a great job explaining my options and went above and beyond to help me come up with the best solutions for our heating and cooling needs. He uses the highest quality equipment and makes sure everything is done to code.
Weather has turned cold so we wanted our furnace inspected. We decided to use Americool in Nampa and are very glad we did. They were on time, very professional and answered all our questions. We would recommend them to anyone who needs air conditioning or heating help.
Fair, honest, knowledgeable, respectful, prompt, and just a great experience. John made the right recommendation that made sense long term instead of a quick and expensive fix. Americool solved the problem fast during a heat wave when it seemed the entire Valley had breaking A/C units. I will be recommending Americool whenever I can and will absolutely call them first next time!
Americool was on-time for my service call in Nampa Idaho. They were friendly and did a nice job. They were professional and efficient. The price was exactly what I was quoted on the phone. I will hire them again. Thank you Americool!
After some miscommunication on both parties, and my landlords office, the owner of Americool did go out of his way to fix my furnace, and out of his way to correct the professionalism (conduct) of his employee's. I appreciate him for all of his hard work and time to make sure that my problems are solved, and my furnace is working properly. Second. When writing reviews about any company I should be sure that what I are writing is correct, and not out of anger or in the moment, I know nothing of their struggles or personal life, only my own. So in short this past week has been a valuable lesson for me. Thank you very much Americool. I highly recommend that you please give them an opportunity to serve your heating and cooling needs.
I would highly recommend Americool. They were very friendly and respectful of my home and paid attention as they were doing their work not to let my dogs out. It took a few days to get in some of the parts that were needed for my older duct work, but they kept me informed and got my system up and working perfectly. I will not use anyone else from here on out. Oh and their prices beat the competition by a mile.
Keith was very professional and efficient in servicing my HVAC system. Highly recommend Americool for your heating needs.
Americool sent two guys out to my home in Kuna to service my Hvac unit. Both were very friendly and efficient, will definitely be calling them again.